Last updated: 10th April 2026

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FibroFit Method (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website:
www.fibrofitmethod.co.uk

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1. Who We Are

FibroFit Method is a wellbeing and movement platform created by a qualified sports therapist and pilates instructor, offering online programmes and support for individuals living with chronic conditions.

For the purpose of data protection law, FibroFit Method is the data controller of your personal data.

Contact email: support@fibrofitmethod.com

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2. What Data We Collect

We may collect and process the following data:

a) Information you provide to us

• Name

• Email address

• Any information submitted via contact forms or email sign-ups

b) Technical data

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on the website

c) Transaction data (if you purchase)

• Purchase history

• Billing details (processed securely via third-party providers)

We do not store full payment details.

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3. How We Use Your Data

We use your data to:

• provide access to our programmes and services

• manage your account or purchases

• send emails you have opted into (e.g. updates, offers, content)

• improve website performance and user experience

• comply with legal obligations

We will only send marketing emails if you have given clear consent.

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4. Legal Basis for Processing

Under UK GDPR, we rely on:

• Consent – for email marketing and sign-ups

• Contract – to deliver purchased services

• Legitimate interests – to improve our services and website

• Legal obligation – for record keeping and compliance

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5. How We Store and Protect Your Data

Your data is securely stored using trusted platforms (e.g. Wix, email providers, payment processors).

We take appropriate measures to:

• prevent unauthorised access

• maintain data security

• protect against misuse or loss

We only retain your data for as long as necessary.

 

6. Sharing Your Data

We may share your data with trusted third parties, including:

• Website hosting providers (Wix)

• Email marketing platforms

• Payment processors

These providers are required to handle your data securely and in compliance with data protection laws.

We do not sell your personal data.

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7. Cookies

Our website uses cookies to improve your experience.

Cookies may be used to:

• analyse website traffic

• remember your preferences

• improve functionality

You can manage or disable cookies through your browser settings.

For more details, please see our Cookie Policy.

 

8. Your Rights

Under UK data protection law, you have the right to:

• access your personal data

• request correction of inaccurate data

• request deletion of your data

• withdraw consent at any time

• object to processing

• request data portability

To exercise your rights, contact us at:
support@fibrofitmethod.com

 

9. Marketing Communications

You will only receive marketing emails if you have opted in.

You can unsubscribe at any time by:

• clicking the unsubscribe link in emails

• contacting us directly

 

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last updated” date.

 

12. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

FibroFit Method
Email: support@fibrofitmethod.com

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